FAQ

LISSAVIA · AT YOUR SERVICE

Everything you need to know before your first touch-up.

The product, the process and your order: find useful information.

What results can be expected?

Lissavia Mini is designed to reshape small sections of hair: bangs, around the face, and the ends. It is a targeted touch-up tool; the result depends on your hair and the technique used.

Is it suitable for my hair?

Apply touch-ups to dry hair in small sections. Results vary depending on texture, thickness, and technique. Start with a small strand and follow the settings recommended in the instructions. On very curly or coily hair, do not assume that this mini size will provide full-head straightening.

How do I use the brush for the first time?

Charge the device, prepare a small section of dry hair, then follow the instructions. Keep the heating element away from the skin and allow the device to cool before storing it.

How hot does the brush get?

The manufacturer states a constant temperature of 180°C. Turn on the brush and follow the instructions in the manual before starting your touch-up. CJ does not specify a precise warm-up time for this model.

How does it recharge?

The brush is charged via USB-C with a 5 V / 1 A power supply and then used wirelessly. The cable is included. The exact charging and battery life times are not specified by the supplier; they vary depending on use.

What do you get in the box?

Your brush with its cap, a charging cable and a user manual. The duo offer includes two brushes.

What precautions should I take?

Use it on dry hair, away from water and skin. Follow the instructions and allow the device to cool completely before storing it.

How does the duo work?

The duo contains two brushes. Select the duo set in the purchase section to see the price and savings in your currency. The discount is applied in your cart.

What are its dimensions and power?

Approximately 13.9 × 2.2 × 2.2 cm with the cap and 65 g. Rated power: 18 W. Rated voltage: 3.7 V. Specifications provided by the supplier for this model.

What are the shipping costs and delivery times?

Shipping is free, with an estimated delivery time of 3 to 6 days. Visit our Shipping page for tracking and further details.

How do I request a return?

To learn about the return process and the withdrawal period, please visit the Returns page. You can write to us using the contact form with your order number.